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Technical Services Is Public Services

Hiatt, Derrik

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abstract
In the library world, there seems to be a dichotomy among staff: you are either in “Technical Services” or in “Public Services.” This is a false dichotomy. No matter your role in the library, you are serving the library’s patrons. Technical Services staff can adopt a Public Services attitude by sharing their expertise, by trying to see their work the way the end-user sees it, and by speaking with product vendors to advocate for the library patrons' needs.
subject
technical services
public services
librarianship
academic libraries
citation
5 (issue)
35 (volume)
contributor
Hiatt, C. Derrik (author)
date
2015-10-14T19:13:26Z (accessioned)
2015-10-14T19:13:26Z (available)
2015 (issued)
identifier
http://hdl.handle.net/10339/57380 (uri)
source
Technicalities
title
Technical Services Is Public Services
type
Article

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