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ADVANCING COMMUNICATION OF MEDICAL ERROR: BRIDGING THE GAP BETWEEN TRANSGRESSION AND TRANSPARENCY

Electronic Theses and Dissertations

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abstract
Over the past two decades the world of medicine has witnessed an about-face in publicly endorsed attitudes toward medical errors - from concealment, cover-up, and turning a blind eye to transparency, acknowledgment, and prevention. Medical error is a pervasive problem, with the Institute of Medicine estimating that between 44,000-98,000 people die annually due to preventable errors. There is robust moral justification for communication of errors to patients who have been harmed and to their loved ones. Physician-patient relationships depend upon truthfulness to maintain the trust that is essential to the delivery of effective medical care. In addition to this moral rationale, several federal initiatives require the reporting of medical errors. Professional organizations such as the American Medical Association advocate that patients who are harmed deserve to be informed of what went wrong and why, accompanied by sincere expressions of empathy and regret.
subject
Apology
Culture of medicine
Healthcare quality
Medical error
Patient Safety
Physician Patient Communication
contributor
Love, Deborah Jeanne (author)
King, Nancy M.P. (committee chair)
Moskop, John (committee member)
Iltis, Ana S (committee member)
date
2011-07-14T20:34:58Z (accessioned)
2012-01-14T09:30:11Z (available)
2011 (issued)
degree
Bioethics (discipline)
embargo
2012-01-14 (terms)
identifier
http://hdl.handle.net/10339/33422 (uri)
language
en (iso)
publisher
Wake Forest University
title
ADVANCING COMMUNICATION OF MEDICAL ERROR: BRIDGING THE GAP BETWEEN TRANSGRESSION AND TRANSPARENCY
type
Thesis

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